Contact information
Kitchenrovia
Last updated: September 20, 2026
We are here for order questions, shipping updates, returns, and product support.
Customer support
Email: myrnadonlan99926@outlook.com
Website: https://kitchenrovia.com
Reply time: within 1–2 business days, Monday–Friday
Orders and tracking
Please include:
- Order number
- Full name on the order
- Tracking number if you already have one
Write from the same email you used at checkout, or reply to your order confirmation.
Returns and refunds
Do not ship a parcel back before we reply.
Send photos if the item is damaged, defective, or incorrect.
See our Return and Refund Policy for the full process.
Business correspondence
Kitchenrovia
328, Cichang Road No. 6
Bao’an Community, Yuanshan Subdistrict
Longgang District, Shenzhen
Guangdong 518100
China
Phone: +86 152 7970 4791
(WhatsApp / phone, business hours Beijing time)
Best way to reach us
Email myrnadonlan99926@outlook.com or use the contact form on this page.